✳ Ontario virtual care• Licensed physicians
No family doctor? You're covered.
See a licensed Ontario physician online, for the everyday stuff, without the wait.
- ✓Same-day booking
- ✓Licensed Ontario physicians
- ✓Transparent pricing
Your Ontario physician
CPSO-verified • Family medicine
Sent to
your pharmacy
First, is this an emergency?
If you have chest pain, trouble breathing, severe bleeding, or another emergency, call 911 or go to your nearest emergency department. For a mental-health crisis, call or text 9-8-8.
Not an emergency? If it's the kind of thing you'd normally book a doctor's appointment for, you're in the right place.
Same-day
Appointments available
50+
Conditions treated
100%
CPSO-verified physicians
Made in Ontario
Licensed physicians, serving patients province-wide
What we treat
The everyday stuff, handled
The most common reasons people see a primary-care doctor, treated online, and more than 50 other conditions besides.
How it works
Simple Steps to Better Health
From booking to medication, experience seamless healthcare in minutes
- 💬
Tell us what's going on
•Plain English, no forms
Just tell us what's bothering you in your own words, no clinical jargon, no long questionnaire. It takes about a minute.
- 🎥
Meet your doctor
•Video, chat, or phone
Connect with a licensed Ontario physician by secure video, chat, or phone, whatever's easiest for you. 100% private.
- 📋
Get your treatment plan
•Prescriptions & next steps
If medically appropriate, your physician sends your prescription directly to your pharmacy of choice.
Why Health-E-Now
Everything you need to get seen, and nothing you don't.
Access, even without a family doctor
Millions of Ontarians can't get a GP. You don't need one to be seen, just start a visit.
Same-day booking
Start in about a minute and, in most cases, see a physician the same day.
Real care from licensed physicians
Every visit is with a CPSO-verified Ontario physician, a real doctor, not a chatbot.
Transparent, upfront pricing
You'll always see the cost before you confirm. HSA-eligible, with receipts for benefits.
Prescription delivery
Prescriptions, without the pharmacy run
If your doctor prescribes something during your visit, it's signed electronically and on its way before you've closed the app — to a delivery pharmacy that brings it to your door, or to the pharmacy down your street. No paper slip, no second trip.
Pharmacy Delivery
Prescriptions sent electronically to partner pharmacies with home delivery, or to any pharmacy you choose
Benefits-Ready Receipts
Detailed receipts you can submit to workplace benefits plans
HSA-Eligible
Visits qualify for Health Spending Account claims, receipts included
Secure e-Prescribing
Signed by your physician and transmitted securely, no paper, no fax needed
Why we built this
Millions of Ontarians can't get a family doctor. That's not okay.
If you've tried to find a family doctor in Ontario lately, you already know the problem. Waitlists years long. Walk-in clinics closing their doors by mid-morning. Emergency rooms overflowing with people who just need a prescription, a sick note, or ten minutes with someone who can help.
We built Health-E-Now because getting basic care shouldn't be this hard. Not everyone needs a family doctor to handle a cough, a refill, or a nagging pain. They need access to a real, licensed physician, quickly, at a price they can see up front.So that's what we made: a calm, simple way to be seen, from wherever you are, by an Ontario-licensed doctor who actually has time for you.
You shouldn't have to wait weeks, or sit in an ER for six hours, to get care for everyday health issues. Now you don't.
Frequently Asked Questions
Everything you need to know about our virtual healthcare services
General
How does virtual healthcare work?⌄
You book online, complete a short questionnaire, and connect with a licensed Canadian physician by secure video or chat, from anywhere, on any device.
Is virtual care as effective as in-person visits?⌄
For many common conditions, yes. Our physicians follow the same clinical standards as an in-person clinic, and will refer you for in-person care whenever it's medically appropriate.
What do I need to join a visit?⌄
Any smartphone, tablet, or computer with a camera, microphone, and an internet connection. No app download is required.
Prescriptions
Can doctors prescribe medications online?⌄
Yes. If medically appropriate, your clinician can write a prescription during your virtual visit and send it directly to our pharmacy network or your preferred pharmacy.
How do I get my prescription refilled?⌄
Book a quick renewal visit. Your clinician reviews your file and, if appropriate, sends the refill straight to your pharmacy, many refills are completed the same day.
Are there medications that can't be prescribed online?⌄
Yes. Controlled substances such as narcotics and stimulants can't be prescribed through virtual visits, in line with Canadian regulations.
Insurance & Coverage
Is virtual care covered by OHIP?⌄
Many virtual consultations are covered by provincial health plans, including OHIP. Eligibility is confirmed during booking based on your condition and province.
Do you accept private insurance?⌄
Many services are eligible for reimbursement through workplace benefits or private plans. We provide detailed receipts you can submit to your insurer.
Appointments
How quickly can I see a doctor?⌄
Most patients are seen the same day, often within minutes of completing their questionnaire.
Can I change or cancel a booking?⌄
Yes. Use the link in your confirmation email to move or cancel your visit at no charge up to one hour before it starts.
Didn't find your answer? Our team replies within one business day. Contact Support →
Start Your Health Journey Today
Join thousands of Canadians who trust Health-E-Now for their healthcare needs. Book your first visit and experience the future of medicine.
