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Latest Articles

Winter Wellness Tips: Stay Active and Breathe Smart Healthcare Tips

Winter Wellness Tips: Stay Active and Breathe Smart

Stay healthy during the cold Canadian winter months with these expert-approved strategies.

Author Komminc@gmail.com
December 19, 2025 1 min read
Your Complete Guide to Virtual Healthcare in 2026 Virtual Care

Your Complete Guide to Virtual Healthcare in 2026

Everything you need to know about accessing quality healthcare from the comfort of your home.

Author Komminc@gmail.com
December 19, 2025 1 min read

Frequently Asked Questions

Everything you need to know about our virtual healthcare services

General
What is Health-E-Now Clinic?

Health-E-Now Clinic is an online platform that links patients with qualified healthcare providers for virtual consultations. We specialize in bridging the gap between paramedical clinics and doctors, offering you a convenient and efficient way to access prescriptions and medical guidance from the comfort of your own space.

 

How does Health-E-Now Clinic work?

-Book an Appointment: Visit our website and schedule an appointment with a licensed healthcare provider.
– Your paramedical clinic can also take care of the entire booking process for you, and connect you with the right doctor.
– Virtual Consultation: Connect with your chosen healthcare professional via secure video or phone call, all from the convenience of your home or workplace.
– Receive Prescriptions: If your medical condition warrants it, your healthcare provider can issue a prescription during your virtual consultation, which can be transmitted directly to your preferred paramedical clinic, practitioner, or pharmacy.

What types of healthcare professionals are available on Health-E-Now Clinic?

At Health-E-Now Clinic, our team consists of a diverse range of licensed healthcare professionals, including doctors, nurse practitioners, doctors, and specialized doctors. They are qualified to provide a comprehensive array of medical services and can prescribe when necessary.

 

Is Health-E-Now Clinic available nationwide?

Health-E-Now Clinic’s services are currently accessible across Ontario, and will soon be expanding in many regions across the country.

Is Health-E-Now Clinic suitable for emergency medical situations?

No, Health-E-Now Clinic is not intended for emergency medical care. In case of a medical emergency, please dial 911 or head to your nearest emergency room. Our services are most suited for non-emergency medical needs and prescriptions.

 

Is my personal and medical information kept confidential?

Your privacy and security are paramount to us. Health-E-Now Clinic adheres to strict privacy regulations and employs robust encryption measures to safeguard your personal and medical information. We only share this information with your healthcare provider for the purpose of your virtual appointment.

Prescriptions
Can I obtain a prescription through Health-E-Now Clinic?

Certainly! Our healthcare professionals have the authority to issue prescriptions as part of their virtual appointments. They will assess your condition and, if appropriate, prescribe the necessary medication or device, which can then be sent to your chosen clinic, or pharmacy.

 

How do I get my prescription refilled?

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Are there medications that can't be prescribed online?

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What Type of Issues Can I Come to Health-E-Now Clinic For?

Should you have any further questions or require assistance, please don’t hesitate to reach out to our customer support team. We are committed to providing you with seamless access to quality healthcare, and we’re here to assist you every step of the way.

 

Insurance & Coverage
Is virtual care covered by insurance?

Coverage depends on your insurance provider and plan. Some virtual healthcare services may be eligible for coverage, while others may require out-of-pocket payment. We recommend checking with your insurance provider for specific coverage details.

Do you accept private insurance?

Health-E-Now Clinic does not directly bill insurance providers. However, you may be able to submit your receipt to your private insurance company for reimbursement, depending on your plan.

Will I receive a receipt for insurance claims?

Yes, after your appointment, you will receive a detailed receipt that can be used to submit an insurance claim if your provider offers coverage for virtual healthcare services.

Appointments
How do I make payments for my virtual appointment?

Payment for your virtual appointment can be made using various methods, including credit/debit cards.

What if I need to reschedule or cancel my appointment?

If you need to reschedule or cancel your appointment, you can do so conveniently through your Health-E-Now Clinic account. Be sure to review our cancellation policy for any applicable fees.

How do I access my virtual appointment?

For virtual phone appointments all you need is to be available at your appointment time and have your your phone ready. If you have booked a virtual video appointment you can log in to your Health-E-Now Clinic account on our website before your scheduled time. There, you will find a link to join your virtual consultation. Follow the provided instructions to connect with your healthcare provider.

 

What technology do I need for a virtual appointment?

For most appointments you simply need the phone in which you provided the number for.

For a successful virtual video appointment, you’ll need a computer, smartphone, or tablet with a stable internet connection and a functioning webcam. We recommend selecting a private, well-lit space for your consultation.

 

 

Should you have any further questions, please don’t hesitate to reach out.

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